Fidelity National Information Services JOB OPENINGS For FRESHERS AND EXPERIENCED CANDIDATES More Than 2000 Vacancies CLICK TO APPLY
Job Description
Analyst Profile - Primary responsibility is to support premium customers over call/email/chat on their subscribed products/services.
Skills Requirements:
Excellent verbal and written English communication skills
Experience working in a B2C environment preferred
Key Responsibilities / Activities:
Answer Customer requests received in friendly and accurate manner (Voice, Email & Chat)
Ensure excellent customer satisfaction
Score high quality scores & extremely low tolerance for errors
Follow approved workflows in responding to customer inquires
Candidate should be ready to relocate to Hyderabad
Relocation Support would be provided by Accenture
Click Here For More Details
Job Description
Analyst Profile - Primary responsibility is to support premium customers over call/email/chat on their subscribed products/services.
Skills Requirements:
Excellent verbal and written English communication skills
Experience working in a B2C environment preferred
Key Responsibilities / Activities:
Answer Customer requests received in friendly and accurate manner (Voice, Email & Chat)
Ensure excellent customer satisfaction
Score high quality scores & extremely low tolerance for errors
Follow approved workflows in responding to customer inquires
Candidate should be ready to relocate to Hyderabad
Relocation Support would be provided by Accenture
Click Here For More Details

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